Chronicle
How Chronicle Helped Magnolia Disability Law Become the Boutique Practice We Always Envisioned
At Magnolia Disability Law, we built this practice around one promise: every client going through the Social Security disability process hears from us, understands what is happening, and never feels lost in the bureaucracy. We tell clients we can not speed up the system, but we can always communicate with them and help them understand what to expect next.
For years, that promise was harder to keep than it sounds. Case review was a full-time manual task: Excel spreadsheets, paper check marks, and a daily limit on ERE queries that forced us to strategize each morning over which cases to check and which to defer. Two to three hours every day, just to know where our cases stood. That left almost no time for the personalized communication that makes this firm different.
That changed when we brought in Chronicle. Now the entire caseload is in front of us in one view, every morning, in under five minutes. No ERE lockouts in over two years. Automated Clio triggers notify clients the day their case moves. We have bandwidth to prepare clients before DDS calls, to walk them through function report forms before the paperwork arrives, and to pursue congressional inquiries for cases that have stalled. The boutique practice we set out to build is finally operational.
As Lance White, our Managing Attorney and Founding Partner, puts it:
“Having Chronicle has allowed us to be more of the boutique that I envisioned when I opened this firm.”
Read the full case study to see how Chronicle helped us turn constant case review into instant case review.